Hours of
On-site network (IT) support.
Service includes: all
travel, on -site technician time
40
Hours
120
Hours
Unlimited
Hours
F
L
E
X
I
B
L
E
We do not
bound you for one year if you have balance Hours left in the first year, the
remaining hours can be transferred and used in the next 3 year.
2Years
3Years
Not Applicable
P
R
O
T
E
C
T
Anti-Virus
Updating and fine tuning.
(provided Anti-Virus Software available)
Back up of
crucial data.
(provided backup device available)
S
U
P
P
O
R
T
Web Based
customer access System
Unlimited Telephone Support 9am
to 6pm (Monday to Friday)
R
E
P
O
R
T
Quarterly
Reports.
Indicating Service Calls Used
Services Rendered.
Balance Left over Onsite Hours
T
E
R
M
I
N
A
T
E
And what’s
more - we provide termination option to all are our customer’s which
means it’s totally -
Risk-free partnership -
Balance Hours will be refunded should the contract be terminated within the
first 3 months, if the customer is not satisfied with our services.
P
E
R
K
S
Free
100 MB of Web Space
(Host email or website totally free)
Free Preventive measure trip every quarter (Free 4 network
Maintenance trips every year)
10%
Discount on the Package (If your are moving from your current vendor)
O
T
H
E
R
S
Network trained field
service engineers backed up by product specialists
Single source
multi-vendor network support.
Single source mixed
technology support (security, content, converged networks)
To find out more about above packages please use
our
contact form or you could
reach us on 6837 2336 during office hours 9.00am to 6.00pm.
Company
Informatio
Smart solutions to smart business
Instantly -
A&BGROUP
